Join UserTesting's Janelle Estes for a straightforward look at how to gain smart, useful feedback about how users experience your product, service, or business.

What: Understanding your users' experience - behaviors, attitudes, and perceptions - helps you gain gain user empathy, see new opportunities for change, and prioritize product improvements. But: how do you gain that understanding? This 45-minute gives you an approach for 4 popular research methods so that you can truly understand your product's user experience.

Key lessons include:
defining user experience research
3 core research goals
4 methods for capturing and sharing data
FAQs like how to capture to feedback at different stages of product development


Intro to UX User Experience Research Methods